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Photo Frog Help Centre
Frequently asked questions
Web & Public Access
What is a Storefront?
What is a Public Profile Page?
How do people find my events?
Can I sell wildlife photos?
I'm really interested in using your platform but only do a few shoots a year
How do you provide support?
What is the upload size limit?
Who sets the customer pricing?
Can you add my logo to images?
What size should images be?
Do I need to watermark before uploading?
How do I rename or delete an album?
Is it possible to create subfolders for an event?
Is it possible to make events private?
When a client wants to order, do they need to register first?
What photo sizes are available to customers?
Can I choose to make print or digital formats available to customers?
What delivery options are available?
How are delivery fees charged?
How are sales paid out?
Can I receive orders during the free trial period?
Can I change my current subscription plan?
How can I change my subscription payment method?
How can I pay the monthly subscription fee?
How do I cancel my subscription?
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