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Photo Frog Help Centre
Frequently asked questions
Web & Public Access
What is a Storefront?
What is a Public Profile Page?
How do people find my events?
Can I sell wildlife photos?
I'm really interested in using your platform but only do a few shoots a year
How do you provide support?
What is the upload size limit?
Who sets the customer pricing?
What is unlimited uploads?
Can you add my logo to images?
What size should images be?
Do I need to watermark before uploading?
What is auto expiry?
What is archiving?
What is conversion rate?
How do I rename or delete an album?
Is it possible to create subfolders for an event?
Is it possible to make events private?
When a client wants to order, do they need to register first?
What photo sizes are available to customers?
Can I choose to make print or digital formats available to customers?
What delivery options are available?
How are delivery fees charged?
What is a Sales Volume Tier?
How are sales paid out?
Can I receive orders during the free trial period?
Can I change my current subscription plan?
How can I change my subscription payment method?
How can I pay the monthly subscription fee?
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