Archiving events for long periods of time

From our experience, 99% of sales are received within the first 30 days. However, sometimes it is convenient to keep photos available just a while longer for the odd late order.

With our unlimited upload feature, you never have to delete events to clear up space for new ones. Instead, events are kept in archive for an extended period of time.

Archiving Schedule

The length of time an event is archived for depends on how popular it has been. We calculate popularity in terms of the sales achieved by an event. The current archive schedule is outlined below:

Event Sales Total	Archive Period
R0 to R149	60 days
R149 to R499	4 months
R500 to R1999	8 months
R2000 to R4999	12 months
R5000+	2 years

Please note that this schedule may be subject to change. Time is calculated from when the event's first file was uploaded.

Archive Time Boost

The event archive period is boosted for an additional period of time for accounts in the following Sales Volume Tiers.

Sales Volume Tier	Archive Time Boost
Low Volume Tier	0% more time allowed
Mid Volume Tier	25% more time allowed
High Volume Tier	50% more time allowed

Example: An event, for a high volume tier account, with R5000 in sales will be archived for 2 years plus 1 boosted year, that is 3 years in total.

For more information on the qualifying criteria for Sales Volume Tiers see the help article here help article here.

Deep Archive

All files are automatically "deep archived" after 3 months. These images will still be available for purchase, but orders may be delayed slightly in order for the files to be retrieved from the deep archive. The expected restore time for deep archive items is 1 - 12 hours.

Availability

Note that event archiving only apply to the Essential and Premium plans.